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Everything you need to know about Vokter Wallet, two-factor authentication, and keeping your funds secure.

Support Topics

Comprehensive guides and resources for Vokter Wallet and security features.

Two-Factor Security

Learn about our two-factor authentication and how it protects your funds.

Phone Verification

Understanding how your phone acts as a second key to your wallet.

Guardian Service

Information about the Guardian service that verifies your authentication codes.

Wallet Security

How Vokter keeps your funds secure with multiple layers of protection.

Troubleshooting

Common issues and solutions for authentication and wallet setup.

Security Best Practices

Guidelines for maintaining secure wallet access and protecting your funds.

Frequently Asked Questions

How does Vokter's 2FA work?

Vokter uses two-factor authentication with your auth app. When you make a transaction, you enter a 6-digit code from your phone that the Guardian service verifies. This ensures only you can approve transactions.

What is the Guardian service?

The Guardian is a secure service that verifies your phone's authentication codes. It doesn't hold your private keys but ensures that transactions only execute after successful verification of your identity.

How does two-factor protection work?

Every transaction requires both your wallet signature and verification from your phone. This means even if someone gets your private key, they cannot move funds without also having access to your phone.

Is my phone authentication secure?

Yes. Your authentication codes are verified securely and never appear on the blockchain. The Guardian service verifies codes without storing them permanently, and all communication uses encrypted connections.

What happens if the Guardian service is down?

The Guardian service has built-in redundancy and recovery mechanisms. In case of extended outages, recovery codes can be used to regain access to your wallet.

Is Vokter ready to use?

Yes, Vokter is deployed and tested with comprehensive security features including two-factor authentication and Guardian service verification. Your funds are protected with multiple layers of security.

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